In Sistova Road Dental Studio we take all comments, positive feedback and complaints very seriously. It helps us to see what we are doing right, how we can improve or what can we change.
We try to ensure that all our patients are pleased with their experience of our service. Unfortunately, sometimes things go wrong, or you might want to let us know we could do better. If you are not happy with our service for any reason, please let us know by writing to us on: firstname.lastname@example.org or calling us on: 0208 673 6121. Our aim is to react to complaints in the way in which we would want our complaint about a service to be handled. We learn from every mistake that we make, and we respond to customers’ concerns in a caring and sensitive way. Proper and comprehensive records are kept of any complaint received as well as any actions taken to improve services as a consequence of a complaint.
If you are happy with the service and the treatment we have provided for you, please leave a positive comment. To do this just visit our NHS profile or Google reviews or leave a comment on this website by contacting us